Privacy Policy
Altura Drone Services is committed to protecting the privacy of our clients, website visitors, business partners, and service users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, website, social media channels, advertisements, and communications.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information that identifies or can be used to identify you, including:
Name Company nameEmail addressPhone number Mailing addressProperty address where services are requestedBilling and payment informationCommunication preferences
Project Information
When providing drone cleaning, inspection, photography, videography, or related services, we may collect:
Property detailsBuilding specificationsSite conditionsInspection notesService reportsImages and videos captured during operations
Website and Technical Information
When you visit our website, we may automatically collect:
IP addressBrowser typeDevice informationOperating systemPages visitedDate and time of accessReferral sourceWebsite usage analytics
Marketing Information
We may collect information when you:
Submit a contact formRequest a quoteDownload resourcesRespond to advertisementsSubscribe to newslettersParticipate in surveys or promotions
2. How We Use Your Information
We use collected information to:
Provide and manage our servicesSchedule and complete projectsPrepare proposals and quotationsCommunicate regarding projects and inquiriesProcess payments and invoicesImprove our services and customer experienceConduct business analyticsSend service updates and marketing communicationsMaintain safety, security, and regulatory complianceProtect against fraud and unauthorized activities
3. Drone Operations and Image Collection
As part of our services, drones may capture photographs, videos, thermal imagery, and other data related to a project site.
Such information is collected solely for legitimate business purposes, including:
Property inspectionsCleaning documentationProject reportingQuality assuranceMarketing purposes (with client consent when required)
Altura Drone Services conducts operations in accordance with applicable aviation regulations and privacy laws.
4. Sharing of Information
We do not sell personal information.
We may share information with:
Service Providers
Third-party vendors who assist with:
Website hostingPayment processingCustomer relationship managementCloud storageMarketing and advertisingAnalytics services
Legal Requirements
We may disclose information when required to:
Comply with laws or regulationsRespond to lawful requests from authoritiesProtect our rights and propertyProtect the safety of our employees, clients, or the public
Business Transfers
In the event of a merger, acquisition, sale, or restructuring, information may be transferred as part of the transaction.
5. Marketing Communications
We may send promotional emails, newsletters, service announcements, and updates.
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in emailsContacting us directly
Opting out of marketing messages does not affect transactional communications related to active projects or services.
6. Cookies and Tracking Technologies
Our website may use:
CookiesAnalytics toolsTracking pixelsSimilar technologies
These technologies help us:
Improve website performanceUnderstand visitor behaviorMeasure advertising effectivenessEnhance user experience
You may modify your browser settings to control cookie preferences.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against:
Unauthorized accessLossMisuseAlterationDisclosure
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain information only as long as necessary to:
Provide servicesMaintain business recordsMeet legal obligationsResolve disputesEnforce agreements
When information is no longer needed, we will securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Access your personal informationCorrect inaccurate informationRequest deletion of personal informationRestrict certain processing activitiesWithdraw consent where applicableRequest information regarding data practices
To exercise these rights, please contact us using the information below.
10. Third-Party Websites
Our website, advertisements, or communications may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of those websites.
11. Children's Privacy
Our services are intended for business and property-related purposes and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
Altura Drone Services is committed to protecting the privacy, security, and trust of our clients while delivering innovative drone-powered cleaning, inspection, and property maintenance solutions.
